Stress-Free Insurance Glass Claims in Vancouver & Richmond




Stress-Free Insurance Glass Claims in Vancouver & Richmond

Dealing with unexpected windshield or auto glass damage is stressful enough without navigating insurance paperwork alone.

Through our network, No.1 Collision Group simplifies the entire process, offering certified auto glass repair and windshield replacement services across BC. All ICBC glass repair and replacement services are fully processed and completed through the certified glass repair program.

Our on-site teams seamlessly assist you with:

  • Complete claim management — Initiating and submitting your claim electronically right from our facility.
  • Direct insurance billing — Invoicing ICBC or your private provider directly so you only pay your deductible.
  • Coverage verification — Confirming your policy details and deductible amounts before any work begins.

Windshield Chip Repair Coverage (ICBC Comprehensive Policies)



Small rock chips caused by road debris are common in British Columbia, especially on major commuter routes.

Depending on your ICBC comprehensive coverage, eligible chip repairs may be fully covered.

Coverage may include:

  • Reduced or $0 deductible — Based on policy eligibility constraints.
  • Direct billing to ICBC — For all approved automotive glass repairs.

Our team will walk you through the claims process, answer any insurance-related questions, and confirm your next steps before repairs begin.



How the ICBC Glass Claim Process Works



We handle the process, so you don't have to.

  1. Bring your vehicle and insurance documents.
  2. We inspect and assess the glass damage.
  3. We submit your claim electronically to ICBC.
  4. Once approved, we complete the repair or replacement using the appropriate replacement glass for your vehicle and claim.
  5. Your vehicle is returned safely, road-ready, and backed by our workmanship guarantee.

No need to visit an ICBC Claims Centre—our team takes care of the claim from start to finish.



Insurance Providers We Work With

Alongside ICBC, we partner with leading private insurance providers across British Columbia, including BCAA, Stratford Insurance, Family Insurance, Intact Insurance, and Economical Insurance. Many of these policies include reduced or $0 deductible chip repair coverage, with No. 1 Collision offering direct billing for a seamless customer experience.

Book Your Auto Glass Appointment

Quality repairs, expert workmanship, and a team you can trust.

Contact No. 1 Collision to schedule your appointment or speak with one of our advisors.

CONTACT

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CANADA

VANCOUVER FACILITY
[DOWNTOWN]
100 - 1055 Vernon Dr.
Vancouver, BC V6A 3P4

Phone: (778) 326-0152
Fax: (778) 326-0153
vernondrive@no1collision.com
VANCOUVER FACILITY
[GRANVILLE]
1520 W. Third Avenue
Vancouver, BC V6J 1J7

Phone: (604) 732-6584
Fax: (604) 736-7910
granville@no1collision.com
VANCOUVER FACILITY
[LOUGHEED]
3410 Lougheed Highway
Vancouver, BC V5M 2A4

Phone: (604) 253-5550
Fax: (604) 253-5560
lougheed@no1collision.com
MERCEDES-BENZ FACILITY
[RICHMOND]
105 - 11100 Cambie Road
Richmond, BC V6X 1K9

Phone: (604) 248-1720
Fax: (604) 248-1721
richmond@mbcollision.ca

USA

BELLINGHAM FACILITY 4108 Hannegan Rd
Bellingham, WA 98226

Phone: (360) 671-3222
Fax: (360) 671-3223
info@no1abr.com
NEWPORT BEACH FACILITY 2750 Bristol Street
Costa Mesa, CA 92626

Phone: (949) 335-4228
Fax: (949) 674-3009
newport@no1collision.com