Auto Glass Insurance Claims in Vancouver & Richmond

Simplifying Your Auto Glass Insurance Claim Process

Dealing with unexpected windshield or auto glass damage can be frustrating, especially when navigating insurance paperwork and claim requirements.

Through our network, No.1 Collision Group simplifies the entire process, offering certified auto glass repair and windshield replacement services across BC. All ICBC glass repair and replacement services are fully processed and completed through the certified glass repair program.

Our on-site teams seamlessly assist you with:

Complete claim management — Initiating and submitting your claim electronically right from our facility.
Direct insurance billing — Invoicing ICBC or your private provider directly so you only pay your deductible.
Coverage verification — Confirming your policy details and deductible amounts before any work begins.

ICBC Windshield Chip Repair Coverage

Small rock chips caused by road debris are common in British Columbia, especially on major commuter routes.

Depending on your ICBC comprehensive coverage, eligible windshield chip repairs may be fully covered.

Coverage may include:

Reduced or $0 deductible — Based on your policy eligibility.
Direct billing to ICBC — For all approved automotive glass repairs.

Our team will walk you through the claims process, answer any insurance-related questions, and confirm your next steps before repairs begin.

How the ICBC Glass Claim Process Works

We handle the process, so you don't have to.

Bring your vehicle and insurance documents.
We inspect and assess the glass damage.
We submit your claim electronically to ICBC.
Once approved, we complete the repair or replacement using the appropriate replacement glass for your vehicle and claim.
Your vehicle is returned safely, road-ready, and backed by our workmanship guarantee.

No need to visit an ICBC Claims Centre—our team takes care of the claim from start to finish.

Insurance Providers We Work With

Alongside ICBC, we partner with leading private insurance providers across British Columbia, including BCAA, Stratford Insurance, Family Insurance, Intact Insurance, and Economical Insurance. Many of these policies include reduced or $0 deductible chip repair coverage, with No. 1 Collision offering direct billing for a seamless customer experience.